Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents
Stay connected from multiple devices: FrescoChat will follow you wherever you are
Use it as a contact widget when no agent is connected
TEAM FEATURES
Departments: Group agents into departments, let the web visitor decide to which department they want to chat
Let the user select the agent he wants to contact
Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent
Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client
Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available
CUSTOMIZING LOOK AND FEEL
Add custom form fields to your pre-chat and offline form with lots of customization options
Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox
Select your own attention grabber
Choose from dozens of themes for your chat box and chat bar
Translate / Localize messages and texts on chat box
Set up chat box size, position and even zoom.
How to install Joomla FrescoChat Live Chat Extension
You can install Joomla FrescoChat Live Chat Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla FrescoChat Live Chat Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla FrescoChat Live Chat Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla FrescoChat Live Chat Extension on your Joomla website.
Joomla FrescoChat Live Chat Language Files
Is Joomla FrescoChat Live Chat not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla FrescoChat Live Chat Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla FrescoChat Live Chat Extension Customization
Do you need Joomla FrescoChat Live Chat to do more than what it currently offers? Our expert team can help you extend or customize Joomla FrescoChat Live Chat to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
3.1.8
Created on
19 November 2014
Last updated on
18 November 2015
Compatibility
Joomla 3
Extension Type
Module
Free or Premium
Free Joomla Extension
Listed in
Joomla Live Support - Hosted Extensions
Developed by
Sebastian Odena
Score
Joomla FrescoChat Live Chat,
Joomla 3 Compatible Joomla FrescoChat Live Chat
is reviewed
3.63 out of
5 by
2
Joomla user(s)
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