Joomla Geek Facebook Chatbot Extension

Geek Facebook Chatbot is a Joomla component that dipped its foot into the world of artificial intelligence by offering a customer support and online service. The component enables you to handle unlimited number of customer, 24 hours a day, 7 days a week processing data and assisting customers.The component automatically acts on its own by delivering the most relevant answers to the customers. The component is really designed to have conversations with real human being.

Warning: On May 9, 2024, you will no longer be able to access any of the functionality of the Facebook Customer Chat Plugin. Effective immediately, Chat Plugin in guest mode is no longer available. Other features like m.me links will still be available for you to use.
* * *

EASY TO BUILD FACEBOOK MESSENGER CHATBOT IN JOOMLA!

Work Smart With Facebook Messenger Platform and Our Logicbot
Geek Facebook Chatbot is a Joomla component that dipped its foot into the world of artificial intelligence by offering a customer support and online service. The component enables you to handle unlimited number of customer, 24 hours a day, 7 days a week processing data and assisting customers.The component automatically acts on its own by delivering the most relevant answers to the customers. The component is really designed to have conversations with real human being.

* * *

OUTSTANDING FEATURES

- Subscription Messaging: The component provides functions of managing subscribers and sending mass messages to all subscribed users. This feature enables you to send important updates to all your customers through Facebook Messenger.
- 11 Message Type Variants: With 11 different message types, you can deliver all important information of your business to user in well defined displaying format.
- Control the conversation: Chatbot supports to send structured messages with post back buttons to user that let users interact more with your bot. This is way your chatbot can control the conversation effecctively.
- Smart and Flexible Keyword / Text Matching System: With smart and flexible keywords system, Geek Facebook Chatbot can find and return most related answers to user’s questions. Hence, it increases user interaction with your site. Beside using simple keywords, Chatbot also supports to define a text matching to check if the received message is matched with a specific format.
- Build Custom Integrations: This wonderful feature support to extend function of Bot, you can write plugin to access and get data to other 3rd components and Web services then send messages to users.
- Support Multilingual: Chatbot will detect which language users are using and automatically select the replied messages for that language.
- Nested Persistent Menu: The persistent menu can be set for your bot to help people discover and more easily access your functionality throughout the conversation. Having a persistent menu easily communicates the basic capabilities of your bot for first-time and returning users.
- Welcome Screen: The greeting property of your bot's Messenger profile allows you to specify the greeting message people will see on the welcome screen of your bot. The welcome screen is displayed for people interacting with your bot for the first time.
- Entry Points: There are there plugins including Customer Chat plugin, Message Us plugin and Send-to-messenger plugin that you can drop into your website. They work on both desktop and mobile web. The plugins help users to init a conversation with your bot with a click.
- Support Emoji: The Chatbot can respond to any emoji message as well as adding emojis in sending message. This enables Chatbot to talk more like a human :)
- Request Users Contact Information: A feature that allows your bot to request a users' contact information including location, phone number and email address - the needed information for websites that provide online services.
- Error Message: This feature enables Chatbot to send error message (aka Fallback Response or Default Response) if it doesn't find any answer that matches with users' question.
- Send Grouped Message: A grouped message is made up of simple standalone messages that are sent as a group. It allows you to send complex message to users that is combined from different message types.
- Send Mass Messages: This feature is really useful in case if you want to send important updates to all your customers.
- Set Working Time: By default, Bot will work 24/7 however this feature allows you to set working time for Bot.
- Unlimited Automated Message: There is no limitation of the messages that send to your users.
-Chatbot Commands: This feature that enables support agents that can stop and resume Chatbot in current conversation with commands.

* * *

ARE YOU READY FOR CHATBOTS?

Discover the benefits of chatbots and understand why chatbots are the future of online business

- Boost your sales: Improve your sales performance, reduce your cost of business
- Do not miss potential clients: Do not miss potential clients by auto-replying them immediately
- Save your money: Save your money for hiring real people to answer client questions
- 24/7 support with auto-chat: Bots never sleep, and it is always ready to help your customers 24/7
- Make an artificial intelligent for yourself: Teach your chatbot what it need to do, and see how it support your customers efficiently.
- Boost your Facebook page: You can increase engagement on your Page with smart and useful response messages
- And More: You can buy this plugin to experience more

CHANGELOGS

Version 3.0.0 - Joomla! 5 Upgrade
*Release Date: Oct 23, 2023*
- Updated. compatibility with Joomla 5.0.0.
- Upgraded. FB Graph API to version v18.0.
- Fixed. error Image should represent a valid URL.
- Fixed. language texts that contain double quotes.

Version 2.9.5 - Improvement release
*Release Date: Aug 22, 2023*
- Upgraded. Facebook Graph API to version v.17.0.

Version 2.9.3 - Bug Fixes release
*Release Date: Jan 05, 2022*
- Fixed. error class JString not found in Joomla 4.

Version 2.9.2 - Bug Fixes release
*Release Date: Nov 23, 2021*
- Fixed. error check database updates in Joomla 4. (https://github.com/joomla/joomla-cms/issues/36085)

Version 2.9.1 - Bug Fixes release
*Release Date: Oct 06, 2021*
- Fixed. errors in MySQL strict mode.
- Fixed. error command stop / resume bot not work.

Version 2.9.0 - New Features release
*Release Date: Jun 28, 2021*
- Updated. compatibility with J!4 RC2.
- Upgraded. Facebook Graph API version to version v11.0
- Removed. Share button (deprecated in Graph API 4.0).
- Updated. Persistent Menu.
- Updated. Set Welcome Screen.
- New. Add request url to error message log.
- Updated. Some minor improvements.

Version 2.8.0 - New Features release
*Release Date: Apr 24, 2021*
- New. Upgrade Facebook Graph API version to v10.0.
- Updated. Persistent Menu to remove nested menu items (deprecated in Graph API v.8.0+).
- Removed. Location Quick Reply is deprecated in Graph API v4.0+.
- Removed. List template is deprecated in Graph API v4.0+. (Displays created List Message as Generic Message.)
- New. Filter messages in Grouped Message by language.
- Improved. Supports translating Greeting Message.

Version 2.7.3 - New Features release
*Release Date: Nov 04, 2019*
- New. Create different Welcome Messages for each language.
- New. Request User's Language Locale.

Version 2.7.0 - New Features & Improvements release
*Release Date: Jun 04, 2019*
- New. Enables support agent to stop/ resume Chatbot in current conversation by commands.
- New. Display a notification in the control panel if there is a new version.
- Updated: Change default status of subscribers to Disabled (GDPR compliance).

Version 2.6.8 - New Features & Improvements release
*Release Date: Mar 10, 2019*
- New. Support Emojis.
- New. Support Error Message (aka Fallback Response or Default Response).
- New. Support Nested Persistent Menu.
- New. Request Users Location, Email and Phone Number
- New. Add image to display on the quick reply button for text quick replies.
- Alter tables to use charset utf8mb4.

Version 2.6.4 - Improvements & Bug Fixes release
*Release Date: Jan 23, 2019*
- Update. Upgrade to compatible with Joomla 4.0.0 Alpha 5.
- Update. Facebook does not accept to get all fields of user profile anymore, it allows app to get only First name, Last Name + profile pic by default.

Version 2.6.2 - New Features & Improvements release
*Release Date: Jan 02, 2019*
- Update. new url of Customer Chat SDK.
- Update. Facebook SDK to version 3.2.
- New. setting of Theme Color for Customer Chat.
- New. setting of Greeting Message for Customer Chat.

Version 2.6.1 - Bug Fix release
*Release Date: Oct 08, 2018*
- Fix. error on Joomla 3.7 and older versions of Joomla.
- Update. is_payment_enabled field is deprecated for versions v3.1 and higher.

Version 2.6.0 - New Features & Improvements Release
*Release Date: Sep 12, 2018*
- New. Upgrade to compatible with Joomla 4.
- Update. FB SDK to latest version 3.1
- New. Support list template.
- New. Support new message type "Grouped Message".
- New. Allow plugin to send multiple messages at once.
- New. Assign Messenger Plugin to specific menu items.
- Update. Sample plugin to add more sample code of building different message types.
- Update. Exchange rate plugin to use new API of Fixer.io.

Version 2.5.2 - Bug Fix release
*Release Date: Jul 26, 2018*
- Fixed. Quick replies' buttons does not work.
- Add. information of update server.

Version 2.5.1 - New Feature release
*Release Date: Dec 14, 2017*
- New. Add Messenger Platform's Customer Chat plugin.

Version 2.5.0 - New Features release
*Release Date: Sep 22, 2017*
- New. Manage Subscribers.
- New. Send mass message to all subscribed users.
- New. Support to use variables in message to send personalized messages to users.
- New. Support SQL like syntax to define text matching to check if the received message is matched with a specific format.
- New. Support new button types are Call button and Share button.
- New. Some minor updates.

Version 2.0.1 - Bug Fix release
*Release Date: Jul 27, 2016*
- Fixed. Send multiple copies of the same message if "Reply message echo" feature is enabled

Version 2.0.0 - New Features & Improvements release
*Release Date: Jul 19, 2016*
- New. Support multilingual : Bot can automatically detect language user using then select reply message for this language while chatting with user
- New. Add new messages types: Chatbot now supports message type: Quick replies, GIFs, audio, video, and other files.
- New. Consistent Menu: This eliminates the need for people to remember text commands and provides a great way to restart the flow.
- New. Reply message echo : This callback will occur when a message has been sent by your page.
- New. Add option to set working time for Bot
- New. Building Custom Integrations: This allows developers to write plugin to hook into events, get data then create and send message based on the data.
- Improved. Use site language for Facebook-generated buttons button.
- Improved. Hits Counter: Number of Messages hit counters and statistics for data analyst
- Updated. Get Started button and Display Welcome Screen feature to work with Facebook Messenger Platform version 1.1