To use this plugin you need to have a [Jitbit Help Desk](https://www.jitbit.com/helpdesk/) account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card.
After the registration, you will get your own Help Desk URL (https://%your_company_name%.jitbit.com/helpdesk), you will need it to make this plugin work.
Jitbit Help Desk for Joomla loads an external javascript file from Jitbit's servers. It will execute in your visitors browsers, but don't worry, the only purpose of the plugin is to create a Help Desk widget.
Also please note that all communication between your Joomla site and Jitbit servers is secured with SSL.
== Installation ==
1. Install the plugin using Extensions Manager
2. Click on "Jitbit HelpDesk" plugin in Plugin Manager and enter your helpdesk URL like https://support.jitbit.com/helpdesk. Do not forget to include /helpdesk on the end.
3. Enable the plugin.
That's it. Now you should see the Help Desk widget on the left side of every public page of your web-site.
How to install Joomla Jitbit Helpdesk Ticketing System Extension
You can install Joomla Jitbit Helpdesk Ticketing System Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla Jitbit Helpdesk Ticketing System Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla Jitbit Helpdesk Ticketing System Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla Jitbit Helpdesk Ticketing System Extension on your Joomla website.
Joomla Jitbit Helpdesk Ticketing System Language Files
Is Joomla Jitbit Helpdesk Ticketing System not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
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Joomla Jitbit Helpdesk Ticketing System Extension Customization
Do you need Joomla Jitbit Helpdesk Ticketing System to do more than what it currently offers? Our expert team can help you extend or customize Joomla Jitbit Helpdesk Ticketing System to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
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Extension Specifications
Current Version
1.0
Created on
19 November 2014
Last updated on
25 January 2016
Compatibility
Joomla 3
Extension Type
Plugin
Free or Premium
Premium Joomla Extension
Listed in
Joomla Help Desk Extensions
Developed by
Max Al Farakh
Score
No reviews for this extension yet.
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