LiveChat serves as an instant communication tool that allows you to live chat with your customers. In addition to live chat support, it lets you monitor visitor behavior and send proactive chats to provide personalized customer service.
Live Chat for Joomla
With live chat for Joomla by LiveChat, you can engage customers while they are on your website, see live interactions with your pages and move your customers through the purchasing process.
It also makes customer service more efficient by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, search through chat transcript and send files to customers through the live chat window.
With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can choose to respond either via email or the chat widget, according to their preferences.
LiveChat features
Some of the LiveChat's features are:
- Chatting with visitors: chat with visitors at your website
- Chat tools: message sneak-peak, canned responses, visitor information, chat tags, chat transfer, file sharing, transcripts
- Automated greetings: send automated messages to your visitors, depending on their behavior or time spent on website
- Analytics: analyze chat statistics, customer satisfaction and greetings' conversion
- Integrations: integrate LiveChat with 150+ other software you're already using
- Asynchronous communication: connect and engage with customers at any time using asynchronous communication
- Mobile/desktop apps: use Android/iOS/Mac/Windows applications to handle conversations on the go
- Customization: customize the look of your live chat window to match your brand's style
- ChatBot: connect with LiveChat's ChatBot solution to handle chats with customers automatically
Installation
The easiest way to add live chat to Joomla is to install our live chat module. This will automatically embed the live chat code on all your webpages, without any copy paste needed.
Requirements
You need a LiveChat account to work with the module -- you can create one during the process of plugin installation. There’s a 14-day trial available so you can test out all of the features for free
How to install Joomla LiveChat: Live Chat For Joomla Extension
You can install Joomla LiveChat: Live Chat For Joomla Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla LiveChat: Live Chat For Joomla Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla LiveChat: Live Chat For Joomla Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla LiveChat: Live Chat For Joomla Extension on your Joomla website.
Joomla LiveChat: Live Chat For Joomla Language Files
Is Joomla LiveChat: Live Chat For Joomla not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla LiveChat: Live Chat For Joomla Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla LiveChat: Live Chat For Joomla Extension Customization
Do you need Joomla LiveChat: Live Chat For Joomla to do more than what it currently offers? Our expert team can help you extend or customize Joomla LiveChat: Live Chat For Joomla to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
3.2.3
Created on
12 August 2016
Last updated on
20 June 2023
Compatibility
Joomla 3
Extension Type
Module,Plugin
Free or Premium
Premium Joomla Extension
Listed in
Joomla Live Support - Hosted Extensions
Developed by
LiveChat
Score
No reviews for this extension yet.
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