Joomla OneDesk Extension

OneDesk (https://www.onedesk.com/) provides your business with customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:

Joomla OneDesk Extension
OneDesk (https://www.onedesk.com/) provides your business with customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features:

1 – The *Live Chat* tab application allows you to chat with your customers in real time. These chats can then be captured as tickets.

2 – The *Portal* tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket.

3 – The *Forms* tab provides a form for your customer to submit new tickets.

4– The *Knowledgebase* tab provides customers a means to help themselves and access your published articles.

Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/

How to install Joomla OneDesk Extension

You can install Joomla OneDesk Extension via Joomla Installer.

Follow the steps below:

  1. Download the Joomla OneDesk Extension package from the official website.
  2. Login to your Joomla website's administrator dashboard.
  3. Go to the "Extensions" tab and select "Manage" from the drop-down menu.
  4. Click on the "Upload Package File" tab and select the Joomla OneDesk Extension package that you downloaded.
  5. Click the "Upload & Install" button to install the extension.
  6. You will see a confirmation message when the installation is complete.

That's it! You can now use Joomla OneDesk Extension on your Joomla website.

Joomla OneDesk Language Files

Is Joomla OneDesk not available in your language?

We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.

Great news!

ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:

With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla OneDesk Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.

Joomla OneDesk Extension Customization

Do you need Joomla OneDesk to do more than what it currently offers? Our expert team can help you extend or customize Joomla OneDesk to meet your specific needs and requirements.

At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.

Whether you need a

  • custom integration,
  • additional features,
  • or a complete overhaul of the extension
we are here to help. We will work closely with you to understand your needs and requirements and develop a solution that exceeds your expectations.

Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.

You can reach us through the following channels:

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Extension Specifications

Current Version
1.0.0
Created on
12 April 2021
Last updated on
18 May 2024
Compatibility
Joomla 3
Extension Type
Module
Free or Premium
Premium Joomla Extension
Listed in
Joomla Help Desk Extensions
Developed by
OneDesk Inc.

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