REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels
Key Features
- Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.- Screen sharing & Co-browsing: Now provide instant support by accessing the user’s computer with co-browsing feature.
- Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard.
- Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard.
- Real-time Visitor Analytics: Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience
- Department Management: Improve customer response time by routing your customer queries to the right department.
- Auto Triggers: Send automatic invitations to your website visitors based on certain time, ULR or location.
- Chat Monitoring: Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.
- Queuing: Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers.
Key Benefits
- Get complete overview and insights about your customer interactions across multiple channels- Offer your visitors instant assistance and increase your sales conversions
- Reduce cost of service by managing multiple customers simultaneously
- Receive valuable customer feedback after every chat session to gain insights and improve the quality of your service.
- Proactively engage to assist website visitors in real-time before they leave your website being frustrated.
If you need any assistance, feel free to chat with our customer advocates on www.revechat.com or email us at support@revechat.com
How to install Joomla REVE Chat - Live Chat Tool Extension
You can install Joomla REVE Chat - Live Chat Tool Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla REVE Chat - Live Chat Tool Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla REVE Chat - Live Chat Tool Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla REVE Chat - Live Chat Tool Extension on your Joomla website.
Joomla REVE Chat - Live Chat Tool Language Files
Is Joomla REVE Chat - Live Chat Tool not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla REVE Chat - Live Chat Tool Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla REVE Chat - Live Chat Tool Extension Customization
Do you need Joomla REVE Chat - Live Chat Tool to do more than what it currently offers? Our expert team can help you extend or customize Joomla REVE Chat - Live Chat Tool to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
2.0.0
Created on
28 September 2016
Last updated on
05 May 2020
Compatibility
Joomla 3
Extension Type
Component,Plugin
Free or Premium
Premium Joomla Extension
Listed in
Joomla Live Support Extensions
Developed by
REVE Chat
Score
No reviews for this extension yet.
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