Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout rather than Joomla
We have been happily using Shack HelpScout on Joomlashack for years to manage customer support.
Display Help Scout forms for customers
With Shack HelpScout, you can display a customizable form that allows your users to create conversations with your support team.Show all the conversations for each user
Every logged-in user can see a personalized list of their conversations. On this list, they can see the status of every conversation and create replies.Display customer information inside Help Scout
When you answer a question in HelpScout, you will see their account information in the Help Scout sidebar. Shack HelpScout can pull in all their key user details.Easily connect with Help Scout
Connecting Shack HelpScout with Help Scout is a two-step process:- Create a Help Scout application.
- Add your details to the Shack HelpScout extension.
How to install Joomla Shack HelpScout Extension
You can install Joomla Shack HelpScout Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla Shack HelpScout Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla Shack HelpScout Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla Shack HelpScout Extension on your Joomla website.
Joomla Shack HelpScout Language Files
Is Joomla Shack HelpScout not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla Shack HelpScout Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla Shack HelpScout Extension Customization
Do you need Joomla Shack HelpScout to do more than what it currently offers? Our expert team can help you extend or customize Joomla Shack HelpScout to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
2.0.7
Created on
26 August 2020
Last updated on
09 July 2021
Compatibility
Joomla 3
Extension Type
Component
Free or Premium
Premium Joomla Extension
Listed in
Joomla Help Desk Extensions
Developed by
Joomlashack
Score
No reviews for this extension yet.
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