Joomla Smartsupp Live Chat Extension

Same traffic, more sales

Joomla Smartsupp Live Chat Extension
Same traffic, more sales

Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers. Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites.

Why choose Smartsupp?

- The only product that combines live chat, chatbots and video recordings. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.
- Access real-time visitor list enriched with e-commerce data. See who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale.
- The most popular online chat in Europe with more than 50 000 active webshops and websites. We also offer human customer service in 7 different languages.
- GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.

What can Smartsupp do?

What can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.

- Live chat, emails, and Messenger in one place – start a personal conversation with your customers and have all communication in one place. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.
- Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads and assisting customers with shopping even while you’re asleep.
- Video recordings – see how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.
- Mobile app – be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.
- Visit our website to get the full list of features.

What our users say about us?

*“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”*
—Oke Harms, Kickerkult.de

*“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”*
—Katarzyna, Wujo.pl

Video: https://www.youtube.com/watch?v=t4tCWI2PKQs

Available in the following languages

- English
- Čeština
- Deutsch
- Español
- Français
- Italiano
- Magyar
- Nederlands
- Polski
- Português (BR)
- Slovensky

WEBSITE: https://www.smartsupp.com

How to install Joomla Smartsupp Live Chat Extension

You can install Joomla Smartsupp Live Chat Extension via Joomla Installer.

Follow the steps below:

  1. Download the Joomla Smartsupp Live Chat Extension package from the official website.
  2. Login to your Joomla website's administrator dashboard.
  3. Go to the "Extensions" tab and select "Manage" from the drop-down menu.
  4. Click on the "Upload Package File" tab and select the Joomla Smartsupp Live Chat Extension package that you downloaded.
  5. Click the "Upload & Install" button to install the extension.
  6. You will see a confirmation message when the installation is complete.

That's it! You can now use Joomla Smartsupp Live Chat Extension on your Joomla website.

Joomla Smartsupp Live Chat Language Files

Is Joomla Smartsupp Live Chat not available in your language?

We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.

Great news!

ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:

With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla Smartsupp Live Chat Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.

Joomla Smartsupp Live Chat Extension Customization

Do you need Joomla Smartsupp Live Chat to do more than what it currently offers? Our expert team can help you extend or customize Joomla Smartsupp Live Chat to meet your specific needs and requirements.

At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.

Whether you need a

  • custom integration,
  • additional features,
  • or a complete overhaul of the extension
we are here to help. We will work closely with you to understand your needs and requirements and develop a solution that exceeds your expectations.

Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.

You can reach us through the following channels:

Free Extension of November 2024

Each month, ExtensionPlazza brings you a Premium Joomla Extension developed by ExtensionPlazza exclusively for our valued visitors
Get the download link to your email inbox right now!

Extension Specifications

Current Version
3.0
Created on
12 September 2016
Last updated on
04 October 2021
Compatibility
Joomla 3
Extension Type
Module
Free or Premium
Free Joomla Extension
Listed in
Joomla WebBased Tools Extensions
Developed by
Smartsupp

Score

No reviews for this extension yet.

Spread the Word