spTicket integrates Joomla! (compatible with Joomla! 3.x and 4.x ) and the osTicket v1.8.3 Stable platform. It allows for displaying osTicket v1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules.
It is not a bridge.It is a standalone help desk extension.
spTicket is an online Joomla Support Ticket System Component or Extension. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
Features
Easy installer using joomla Extensions menu(No need ftp to upload files for fresh installation)
Works with Jquery,Mootools,Prototype(No conflict mode)
Works with most of the joomla templates.
Manage osTicket configuration and osTicket users from Joomla admin panel
Ships with Joomla! modules
osTicket interface displays into native Joomla! content
Web and Email Suppport
Auto Response
Canned Replies
Internal Notes
Help Topics
Alerts and Notices
Role-based Access
Assign & Transfer Tickets
Joomla Title,Description(SEO)
Knowledge Base/FAQ in Frontend
No encoding loader needed
Integrated with joomla login(front end only)
My tickets joomla module
No iframe
Unlimited Installation in unlimited Domains
GNU/GPL license http://www.gnu.org/copyleft/gpl.html
Joomla frontend admin/staff panel
Joomla backend admin/staff panel
Minimum requirements
Joomla! 3.x, 4.x
osTicket v1.8.3 Stable
PHP version 5.2 or newer
MySQL 5 or newer
PHP-module CURL active
PHP-module SimpleXML active
PHP-module JSON active
How to install Joomla SpTIcket Extension
You can install Joomla SpTIcket Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla SpTIcket Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla SpTIcket Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla SpTIcket Extension on your Joomla website.
Joomla SpTIcket Language Files
Is Joomla SpTIcket not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla SpTIcket Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla SpTIcket Extension Customization
Do you need Joomla SpTIcket to do more than what it currently offers? Our expert team can help you extend or customize Joomla SpTIcket to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
1.8.3.3
Created on
19 November 2014
Last updated on
21 September 2021
Compatibility
Joomla 3,Joomla 4
Extension Type
Component
Free or Premium
Premium Joomla Extension
Listed in
Joomla Help Desk Extensions
Developed by
SoftPHP
Score
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