Unlike many other live chat platforms, txt.me offers an authentic omnichannel experience, seamlessly aggregating multiple communication channels into a single uninterrupted conversation with your customer.
What is the difference between multichannel and omnichannel?
With multichannel customer support software, you can communicate with your customers using different ways like Live Chat, E-MailE-Mail, maybe WhatsApp, and others. But this kind of software keeps the channels separated. So, for example, you could not reply to a client by WhatsApp if the messages came from a chatbox on your website. So for the same client, you can have many independent chats, each of them with its history.
With omnichannel communication software, like txt.me, there is no such problem. One customer = one chat, no matter where the messages come from. As a result, your customer support operators have less workload, and the customers get more personalized support.
What do you get in the free txt.me Live Chat Joomla plugin?
- Full integration with Joomla
- Windows, macOS, Android, and iOs software
- Cross-browser customizable widget
- Unlimited chat history
- Outgoing e-mail to offline visitors
- Incoming e-mail from offline visitors
- Documents/Images as attachments
- Visitors can send screenshots
- No new chats for old conversations
- Customer reviews
How to install Joomla Txt.me Extension
You can install Joomla Txt.me Extension via Joomla Installer.
Follow the steps below:
- Download the Joomla Txt.me Extension package from the official website.
- Login to your Joomla website's administrator dashboard.
- Go to the "Extensions" tab and select "Manage" from the drop-down menu.
- Click on the "Upload Package File" tab and select the Joomla Txt.me Extension package that you downloaded.
- Click the "Upload & Install" button to install the extension.
- You will see a confirmation message when the installation is complete.
That's it! You can now use Joomla Txt.me Extension on your Joomla website.
Joomla Txt.me Language Files
Is Joomla Txt.me not available in your language?
We understand that not all extensions come equipped with language files, which can make it difficult for non-English speakers to fully utilize them. That's where our Language File Creation service comes in.
Great news!
ExtensionPlazza has now introduced a new feature to help Joomla users worldwide:
With our Joomla Extension Translation Tool, you no longer have to worry about language barriers preventing you from using the Joomla extensions you need. Our tool allows you to easily translate Joomla Txt.me Language Files to any language you require, making it easier than ever before to use Joomla extensions in your preferred language.
Joomla Txt.me Extension Customization
Do you need Joomla Txt.me to do more than what it currently offers? Our expert team can help you extend or customize Joomla Txt.me to meet your specific needs and requirements.
At ExtensionPlazza, we specialize in Joomla extension development and customization, and we are committed to providing exceptional services to our clients. We have extensive experience working with Joomla and related technologies, and we can help you create a solution that is tailored to your unique business requirements.
Whether you need a
- custom integration,
- additional features,
- or a complete overhaul of the extension
Contact us today to learn more about our extension customization and extension development services, and how we can help you take your project to the next level.
You can reach us through the following channels:
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Extension Specifications
Current Version
1.3.0
Created on
25 August 2021
Last updated on
12 October 2021
Compatibility
Joomla 3,Joomla 4
Extension Type
Module
Free or Premium
Free Joomla Extension
Listed in
Joomla Live Support Extensions
Developed by
Txt.me
Score
No reviews for this extension yet.
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